Warranty Policy

Sting warrants its products to be free from defects in materials and workmanship for a period of six months from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse
Sting withholds the right to determine on a case by case basis any major manufacturing faults, defects or damage
If you experience an issue with your product upon receiving it, this may fall under a faulty, defective or damaged item. Please send an email to customerserviceusa@stingsports.com as soon as you notice an issue. Include a description of the issue and photos of the effected area/s

Claims:

To submit a warranty claim inside the six months, we ask that you email customerserviceusa@stingsports.com with your order number (US#####), a description of the issue and photos of the effected area/s
Warranty claims that are approved will be replaced with the same item provided there is stock available. If there is no stock available of your original item we will provide you alternate options that are at the same value as your original item

Outside the Warranty Policy, includes the following but is not limited to;

Normal wear and tear that results from the use of the products e.g. cosmetic damages from impact
No proof of purchase
Outside the six month from date of purchase time period
Use of products in a manner other than that for which they were manufactured and intended use
Improper storage or maintenance e.g. storing while damp after use, storing in direct sunlight or in hot cars
Alterations to our equipment that impacts the intended use

Maintenance and Storage Recommendations:

Clean with a damp cloth using a PH neutral solution
Lay equipment out flat or as open as possible to dry after each use
Store all Sting equipment in a cool dry area, do not leave in hot cars or in direct sunlight
Do not strike against abrasive materials with gloves or mitts
Do not use tape to secure the laces on gloves
Do not do push ups on the knuckles while wearing the gloves or mitts
Wash Competition Apparel or Sting Active items on a gentle cycle and hang dry

Warranty