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Warranty
Sting warrants its products to be free from defects in materials and workmanship for a period of six months from date of purchase, provided they have not been subjected to obvious abuse, neglect or misuse.
Sting withholds the right to determine on a case by case basis any major manufacturing faults, defects or damage.
If you experience an issue with your product upon receiving it, please email customerserviceusa@stingsports.com with your order number (US#####), a description of the issue and photos of the effected area/s immediately.
To submit a warranty claim inside the six months, we ask that you email customerserviceusa@stingsports.com with your order number (US#####), a description of the issue and photos of the effected area/s.
Warranty claims that are approved will be replaced with the same item provided there is stock available. If there is no stock available of your original item we will provide you alternate options that are at the same value as your original item.
Outside the Warranty Policy, includes the following but is not limited to;
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Normal wear and tear that results from the use of the products e.g. cosmetic damages from impact
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No proof of purchase
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Outside the six month from date of purchase time period
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Use of products in a manner other than that for which they were manufactured and intended use
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Improper storage or maintenance e.g. storing while damp after use, storing in direct sunlight or in hot cars
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Alterations to our equipment that impacts the intended use
Maintenance and Storage Recommendations:
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Clean with a damp cloth using PH Neutral solution
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Lay equipment out flat or as open as possible to dry after each use
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Store all Sting equipment in a cool dry area, not left in cars or in direct sunlight
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Do not strike against abrasive materials with gloves or mitts
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Do not tape the laces on gloves
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Do not do push ups on the knuckles while wearing the gloves or mitts
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Wash Competition Apparel or Sting Active items on a gentle cycle and hang dry
