FAQS
Please read through our Frequently Asked Questions.
For all questions relating to orders, shipping times, cancellations, change of details, missing orders please visit our Order Processing and Shipping Policy page
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If your question is not answered below, please send an email to customerserviceusa@stingsports.com or call (678) 369-3791 and we will get back to within 24 hours.
FAQ
Frequently Asked Questions
Please visit our Exchanges and Returns Policy page Here.
Please look for an email that has your tracking number to keep an eye on expected delivery times. Please check your junk or spam folder if you cannot find this email.
If your order says delivered but you cannot find it, please visit our Missing Order Policy page here.
Amazon is a separate entity to stingsports.com. We are unable to modify orders or process any cancellations or returns. This must be actioned through your Amazon account.
We accept payment by via Credit/Debit Cards, Apple Pay, AfterPay, Affirm, Shop Pay and Shop Pay Installments.
Where available sizing information is available on the products’ listing, or we have a full page with size charts Here.
We do our best to keep up with rising demand, however due to the popularity, some products may sell out. You can select to be notified when this product becomes available to purchase by subscribing to back in stock notifications.
Colors shown on an internet exchange may not be an exact match to the physical goods, therefore the color shown is for illustrative purposes only.
Because of IBA regulations we had to remove the Sting logo from the front of our shorts as they required a completely white waist band. We are now allowed to put the logo back on. Therefore, we have some stock that has the logo and some stock that doesn't. Unfortunately we cannot determine which type you will receive.
Please check your junk or spam email folders as we find our emails tend to go there. If you still cannot find any communication emails from us, please contact customerserviceusa@stingsports.com
to confirm the email address we have for you.
Taxes should only apply in the state that the head office is located and the state where the warehouse is located. Both of our head office and warehouse are currently located in Georgia.
For website orders we ship only to Mainland US, Hawaii and Alaska.
If you do not live in the above mentioned areas, we will attempt to direct you to one of our representatives in a market that is closer to you.
Have more questions?
Contact Us